Last updated: October 2026
The right to attend Girl Math Society events is created electronically once payment has been completed successfully. No physical tickets are sent.
Registration details are sent to the participant by email, SMS, WhatsApp or another relevant digital channel. Events take place on specific dates and times, and the right to attend is valid only for the event concerned.
Tickets are not sent physically. Once payment is complete, event participation details are shared through digital channels.
Under Article 48 of Turkish Consumer Protection Law No. 6502 and Article 15(1)(g) of the Distance Contracts Regulation, there is no statutory right of withdrawal for contracts for leisure or entertainment services (events) that must be provided on a specific date or within a specific period.
Accordingly, event tickets are not refundable and cannot be cancelled by the participant once purchased, except in the cases set out under "Cancellation or Change by the Organiser" on this page. The buyer expressly accepts this condition at the time of purchase.
Once purchased, event tickets cannot be cancelled by the participant and the ticket price is not refunded. This rule applies to all event tickets, regardless of how much time remains before the event and regardless of membership tier (Standard, Plus or Premium).
Because venue, catering, materials, service provider and organisation payments are made in advance according to the number of participants, no refund is given for non-attendance either. If you cannot attend, you can pass your ticket to another person with the "Send ticket to a friend" feature under the Ticket Transfer terms below.
Refunds arising from a cancellation or change by the organiser are made for the whole order. Girl Math Points used on a refunded order are restored; points earned from the order and any Premium membership bought with it are taken back.
If an event is cancelled by Girl Math Society, or its date, time or venue is materially changed, the participant is entitled to a full refund of the amount paid; if they prefer, they may move their ticket to the new date or to another event. A right to a refund for event tickets arises only in these cases.
Cancellations and changes are notified to registered participants by email, SMS or WhatsApp. In the event of a cancellation, the refund process starts within 7 business days of the cancellation notice at the latest. Participants who do not accept a change may submit a refund request within 48 hours of the notification.
In the event of a cancellation or material change by the organiser, Girl Math Society initiates the refund; for bank transfer (EFT) payments you will be asked for the IBAN to which the refund should be sent. Participants who do not accept a change or who wish to move their ticket can send their request to info@girlmathsociety.net or through our contact channels. Refunds are made to the original payment method: for card payments to the card used, via iyzico; for bank transfers (EFT) to the IBAN provided. Depending on the payment method, refunds may take 3–10 business days.
For tickets obtained with a package credit, the refund is made by restoring the credit to your account. You can follow the status of any refund request you have already submitted (Pending, Refunded, Declined) on My Account → My Tickets (on the website or in the mobile app).
A ticket may be sent to another person only through the "Send ticket to a friend" feature on the website or in the mobile app, by entering the recipient's member number (or, if the recipient has no account, via the link provided). When sending, you must choose either "Gift" (if you bought the ticket for your friend) or "Transfer" (if you cannot attend). Gifts are unlimited; transfers are limited to one every 30 days per account. A ticket gifted or transferred to you cannot be gifted again; it can only be transferred.
On transfer, the ticket moves to the new holder's account and a new QR code is generated for them; the previous QR code becomes invalid. Transferred tickets cannot be refunded.
In exceptional cases outside these terms, Girl Math Society may, at its sole discretion, offer a refund, credit or transfer to another event. Such goodwill gestures do not set a precedent and do not create any right.
For physical products bought from the shop, under Turkish Consumer Protection Law No. 6502 and the Distance Contracts Regulation, you may withdraw within 14 days of receiving the product without giving any reason.
It is enough to notify us by email or WhatsApp within this period. The product must be returned unused, with its label and packaging intact, within 10 days of your notice.
Within 14 days of receiving your notice, we refund the amount you paid using your original payment method; if you used Girl Math Points, they are restored to your account.
The right of withdrawal does not apply to personalised products, products whose hygiene seal has been opened, or products that cannot be returned by nature; this is stated on the product page. If a product arrives faulty or damaged, we cover the shipping cost. The Turkish version of this text is binding.
You can cancel your Plus or Premium membership subscription at any time from My Account. Cancellation stops renewals for future periods; your membership benefits continue until the end of the paid period. No partial (pro-rata) refund is given for the current period.
Because consent to immediate performance of the service is given when the subscription starts, the right of withdrawal ends once membership benefits (e.g. a member discount or presale) begin to be used; if no benefit has been used, the right of withdrawal may be exercised within 14 days of the start of the subscription. Details are set out in the subscription articles of the Distance Sales Agreement and the Pre-Information Form.
For any questions about cancellations, refunds or events, you can reach us at info@girlmathsociety.net.